Deleting your Sarai account
Last updated: 2026-11-09
This page is for Sarai, the haggling game for iOS and Android by [FOUNDER: developer name exactly as on the store listings]. You can delete your Sarai account and the data tied to it at any time, from inside the app.
In the app
- Open Sarai and sign in.
- Open Settings from the home screen.
- Tap Delete account at the bottom.
- Read what will be deleted, and tap Delete for good.
The deletion happens at once, and you are signed out. It cannot be undone; signing in again later starts a new, empty account.
Subscriptions are separate. Deleting your account does not cancel a Pro or Ultra subscription, and neither does deleting the app. Cancel it first in your App Store or Google Play account settings, or the store will keep renewing it.
Without the app
If you cannot sign in, or no longer have the app, write to sarai.support.0@gmail.com from the email address on your account, with the subject “Delete my Sarai account”. We delete it within 30 days, usually much sooner, and write back when it is done. If you signed in with Apple’s Hide My Email, write from the address it forwards to, or tell us the relay address.
What is deleted
- Your account, your display name and your sign-in record.
- Every round you played: what you typed, the merchants’ replies and the referee’s rulings.
- What the merchants remember of you, your daily results, streak, league places, monthly round count and any market days.
- Your friends and friend requests, in both directions, and the rounds you shared, whose links stop working.
- The reports you filed, and any share clips of your rounds.
What is kept, and for how long
- Copies in our encrypted backups roll off within 30 days.
- Data that was de-identified before you deleted your account (your name, account and contact details already removed), totals across all players, and AI models trained on de-identified data may be kept, because they no longer identify you.
- Server logs, which hold no messages, expire on their own after a limited time.
- Your purchase history stays with the App Store or Google Play under their terms. Our advertising partners keep the data they collected under their own policies; you can reset your device’s advertising ID in its settings.
The details are in the privacy policy.